Not surprised at the horrible ratings. I was told to be here at nine. I was here on time, completed the paperwork and was told that there was an issue with the machine, and that the tech was running two patients behind. I don't see the point of appointment times if no one sticks to them. Very annoying driving 35 minutes to get here, to just wait 30 minutes to be told they are running another at least 45 minutes behind.