| rev:text
| - I have read on Yelp that some people have experience poor service at Jade Palace. Well, I thought those are people that are not use to the Chinese ways of doing things and they expected their waiters to at their center of the universe. I was wrong.
So I came in on a fairly busy night with a friend. We were seated and the waiter came immediately not asking for drinks but for our orders. We need a few more minutes. That few minutes turned into 15 minutes. I had to complain to the host before the waiter arrived to take my Sea Bass and Green Bean order.
During 15 minutes wait, I noticed our waiter was selectively server all the "elitist" in our society. If you don't get what I mean; IT'S THE FREAKING WHITE PEOPLE. She ignored all the colored people in the room. The Latino couple had to motion for her to server them several times before the waiter arrive. My table didn't get the tea or the complementary won-ton wraps. While I saw the white couple who came in 10 minutes after us got whatever they wanted.
Anyhow, we got cold after the food was order. We drank ice water because our tea hasn't arrived. Given it's already 15 minutes, the waiter must have ignored me. So I motioned for the host to get me hot water because we were just cold. She told me she will. The host disappeared for 5 minutes and I don't see her. So I stood up and asked for our waiter to give us some hot water/tea because we are cold. I did not get the hot water/tea. Instead I see the waiter got wine for the table next to me and continue to chat with her customers and ignored my table. She could have said" water is coming". Instead she continued on her way to do other things. I was too cold to hope that she may get me some hot water/tea. I told my friend we are leaving and are going to somewhere else. We went to 92nd Street and Café for food instead.
The waiter was not remotely being discrete about her racism. For the past 20 minutes, I noticed that she ignored all the colored people in the room, but made sure that all the white people were being server. She will only stop and "respond" if the colored person ask for things. She will provide great service (check in, chat, etc) with the white people. This waiter ignores anyone that is a darkie(Anyone that is not white. I was highly disappointed that she validates all the poor service comments on Yelp. There is no need to treat people this way. Money is money.
I can't comment on the food/tea/wine/won-ton wraps because my friend and I were being ignored. I can only comment on the water and it's just tap.
You will have a good time at Jade Palace if you are WHITE AND DRESSED AS IF YOU HAVE MONEY. For the rest of us that don't have the lighter skin pigment, stay away from this place. But if you have to go; stay away from this waiter. I can't remember her name because she ignored my freaking table. She is tall; slender, had a pony tail, and ASIAN and speaks perfect English. We sat at the wing immediately to left of the building.
I'm planning tofile a BBB complaint against this place. The owners will know who I am. In this day and age, I refuse to accept racism as status quo.
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