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| - We took our small dog here and the dog was well cared for, but on one visit Karen said our dog's food was eaten by another dog. We had the food in a big tupperware, bigger than our dog, and for some reason Karen put down the whole thing, and she said she was sorry. We provided 2 bowls for food and water that weren't used. Always Unleashed charges more for small dogs even though the small dogs don't use the facility like the big dogs. We won't go back because it's expensive for a little guy who sits in a small room on a couch. I will say that the place looks cool for larger dogs, and the larger dogs that are there for daycare were very well-behaved. There weren't any mean or growling animals. If I had a big dog, this is where I would take it.
Re: The negative review about a monsoon, it sounds crazy. There are several covered areas for the dogs, including one that I will describe as a little barn where the dogs congregate when newcomers come. Please delete that negative post. It sounds like a rant over a coupon dispute. Karen very much cares for the dogs, even though I won't go back because it's cost prohibitive. She and her family were going ga-ga over our dog., and shared many cute stories about the week. In this day and age, these types of reviews are detrimental to a small business' livelihood. Take your dog somewhere like PetSmart and see what happens. I haven't found one that i like yet!
*In response to Karen's comment, I never saw the requirements on the website, nor did you mention them when I called, nor when we came and toured your location, nor the second time when we brought our dog there. Thanks for pointing it out. It makes sense now.*
From owner via private message, "Thanks to you we're making for the inside of the brochure to better communicate these issues."
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