| rev:text
| - excellence in service, professionalism and care. your and my last bastion of a physical store to try out, touch and feel the devices you've only seen on channel 31769 (or was it 31770?) and ad-pushed to your phone, all before you shop online for the best price for delivery to your home (if you're not overcome by the impulse to buy and the not-so-subtle cues given by the store's name and signage).
when i went to check out with my new bluetooth portable speaker, the last one on the shelf, and not the color i wanted, the cashier kindly asked -- as usual -- "did you find everything you were looking for?" taking the opportunity, i told her that i really wanted the black one, which was on display, but that this was the only one left.
"OH!" she replies and begins on her touchscreen-enabled register to peck away until she shows that according to the system there is one more in the store and then leaves the register with me to look on the shelf, consult with her floor manager, and then off she goes to the back room.
A few minutes later the manager approaches me to apologize and offer me $10 off the one I had as an inconvenience! Wow. A-Plus-For-Effort!
And now... Enter Keith Olbermann. Spotlight please! ...
you'd never find me reviewing a chain like this, but the service i receive there is stellar.
i feel terribly irresponsible when i give my custom to a monopoly like best buy from whom i am given a very limited selection of choices which have been hand-picked by a few buyers from a very select few manufacturers and brands. this selection is the one that i and all my fellow americans are programmed to choose from as we're instructed by our google-controlled devices and choicepoint-profiled ads.
...thank you Mr. Olbermann.
i remember easily my hajj-like sojourn to the worldwide mecca of electronics in the side-by-side 10-floor-building temple-stores of Shibuya in Tokyo. like one giant nintendo world, there are people dressed like princess peach and all the female store clerks speak like her (it is part of japanese service etiquette).
every square inch of every surface, and then multiple signs hanging in your path and carried by people standing in your way are COVERED with ads for products and services. a blaring fast-talking ad-broadcast roars overhead through the mounted speakers while individual yellers are stationed every 15-25 feet with their own megaphones pushing whatever they're standing next to. flashy strobes and colored LEDs scream at you from all directions begging, "over here! look at me!" sensory overload ensues in just a few minutes. awesome! all that's missing is the massive C-Major ding-ding chord of the slots. :P
i wonder why this kind of mass commercial mayhem can't break through to mainstream USA. we'd eat it up! we'd gorge ourselves like swine, swipe-and-signing our way to swaggering shopping oblivion.
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