I have always loved Lo-los for many years. I have been to the Phoenix and Scottsdale location many times and have always had good experiences.
My friends live in Gilbert and have been dying to go. It was not a great experience and hopefully when they have been open for awhile it will be better.
They told us the wait was 15 minutes but it ended up being 35 minutes. Then when we ordered our food it didn't come for about 45 minutes to an hour.
I don't think out waitress really knew what she was doing . I order a have sweet half unsweet tea but got an arnold palmer which was overly sweet.
My friend enjoyed their alcoholic beverages.
When they brought our orders everything was not the way it was supposed to be.
I ordered the sampler with a breast and a piece of catfish. I got a wing, so they had to exchange it.
One of my friends ordered the same but she only got one of her sides.
Then my other friend got only one piece of chicken but they forgot her catfish.
It took them 25 to bring my friend her french fries. My friends macaroni was cold
The waitress apologized for that but nothing else.
The manager should have came and said something because it was all messed up.
The soda was flat.
My sister loved the banana pudding.
The food was good and thus hopefully it will get better