I don't even think this place should have 1 star. I did a Living Social coupon and called Gary. Thus began the phone tag events. My job and where I work at makes it very very hard for me to get phone calls where I can pick up when my cell rings. I cannot change this. However, I have never had issues with any other salon, service or vendor. Most have the ability to answer their phone during business hours.
So to the point I tried on voice messages to schedule my appointment. I gave Gary dates that I would put into my calendar and even the voucher number. He would call back and leave a voicemail that he could not do this. I would call him and try to explain the type of work I do (travel, work in lead lined rooms, and work at customer sites so I cannot give out their landline) so could he give me another method to contact him like an email. He left me voicemails telling me I was the one that needed to make myself available to answer the phone. Gary did not have any concept of customer service and I had yet to go in and use his service. Just his tone was very off putting. I attempted to leave a message and call at least 6 times during the day. Gary never answers his phone.
I luckily got a refund out of Living Social. I did tell Living Social to never use this vendor again and to review the Yelp reviews on future people before I would use them as well.
Good luck Gary I think you will need it with the attitude you have. I lived within biking distance and I was seeking a new nail place. I have found a really good one close by now. You have lost the opportunity to have my business and any referrals I would give.