I had a good experience at this store. I walked in and Kelly immediately said hello and came over to help me. I needed to get a new phone because my one finally died. She walked me through the options and showed me some of the new upgraded features and how to use them. (The new iPhones.) She also showed me the new protective cases and was able to give me me the pros and cons on the two brands.
There was no hardcore up-selling, or pushiness. Overall Kelly really knew her stuff, was really kind, and sincere.
Past reviewers said this store was understaffed. I may have just been lucky and came at a slow time of day but there was no wait and there were other people working.
I will totally make this my go-to store.