It was refreshing to get something cool after coming in out of the hot sun, the customer service was great and the they were good at selling the product. Unfortunately it wasn't the best product it was bland on flavor and even if they were going for the simpler flavors with a more refreshing experience I still found it lacking. The strawberry snow I got was slightly flavored but that's about it. The list of toppings was a too long and the colors made it difficult to look at so I went with just plain snow. And I felt like that's what I was eating! Back in New York I think the fresh snow after a storm has the same flavor add a glass of milk and half a strawberry and that's the same thing... I was looking forward to getting something really good and I was disappointed.