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  • I can honestly say that I'm not a fan of this theater. Every time I go here the lines are long for beer and food and the staff does not seem to have their stuff together. As for the purchase of tickets, you have to sit in the seat you purchased..... Well----it does not work like it should and causes more distraction than anything. If one person messes up their seats, so many others coming into the theater seem to fall in line with sitting somewhere else and it is just mad crazy. It is not fun trying to watch the upcoming movie trailers at the beginning of a movie I just paid for when there is a group of people fighting about someone sitting in their seats. I hate it! I was talking to a guy who had never been to this theater before, and the first thing he said about it was that he had NO CLUE or any indication that he had to sit in his purchased seat. To me this says any new person coming to this theater without reading a yelp.com review or asking someone will just automatically assume that it is like any other theater in Madison and just pick the best seats available once they walk into the theater. Ok, sure, I get it...your seats are printed on the tickets you purchased---but in all honesty to anyone new coming to this theater----this is a new thing for them and they will most likely sit where they want until they are kicked out by someone--- Then everyone gets mad, people make noise, stand up in front of me, and I can't get my full paid movie experience. This makes me angry and now my movie is going to suck. I can honestly say this happens every time I go to this theater, I can count on it...just like clockwork. "You are in my seat" Now to mention the seat prices----Expensive! I'm so confused why they are charging me a "seat reservation fee" every time I come here. What is that about? I thought everyone has a reserved seat to sit in once you purchase the ticket ----I call shenanigans on this one!!!!!!!! On a plus note----It is very clean, comfy seats, and great choices of food and beer if you get in line early enough. Nice location with plenty of parking!!!! It's a nice place, just not my cup of tea.
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