I don't normally do Einsteins outside of this location but this location keeps my business with their great employees and amazing service. Their food and coffee always meets expectations as well.
I have only had one bad experience where both of my bagel sandwiches were wrong. Appearently I got the guy who ordered before me meal. I didn't realize it until I drove home. Luckily I live 2 minutes away. I drove back and they were able to correct the situation and were great about it. No compensation was offered, but it wasn't a big enough inconvenience to me for me to need or want compensation. Other might be different.
I have also had enough positive experiences with this location to know that they are always on their game and mistakes do happen.
I appreciate them handling my issues in a timely manner and their sincere apology.
I will be returning when I get back into town.