First I had to figure out how to get upstairs to this place. When I walked in I was immediately confronted with a one of those room dividers, except is is installed so close to the door that I can't imagine some fire code isn't being violated. I didn't find the servers to be particularly friendly. I was getting take out and no one advised me about where to go to place my order, where to wait for it, etc. After waiting a while I finally sat down at a big empty table. I was soon joined by a couple of of the staff eating during their break. I couldn't tell if they were annoyed by my sitting there, but I stayed seated until my order arrived.
The pho was fine but a bit pricey. I liked that they separated the noodles, basil and bean sprouts so they could be added to the broth separately. The flavor was all right. I'm not itching to come back here when there is a better pho place down the street, though.