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| - This has been my choice Indian restaurant for over a decade. Recent trips have seen a decline in India Garden's service.
Food was fine. But the experience overall was lackluster.
As long as I can remember, this and every other Indian restaurant I've been to serves complimentary papadum. This is no longer the case at Indian Garden. My girlfriend ordered a drink, which was never brought out. Water was never refilled. Sure, we could have asked a staff member - if one had come around at all. Very inattentive - even after the food came, the server did not check in at all, see if we needed anything, etc.
When the bill came, we were charged for the beverage that we never received - then looked upon suspiciously when we brought it to the cashier's attention. We also had a Groupon which had expired. As stated on the Groupon, if the deal has expired, the voucher is redeemable for the value paid (in this case $12.50). The manager refused to accept it.
The meal wasn't bad, but the service was awful. It's a shame - IG has long been one of my very favorite restaurants in Pittsburgh, but now it's time to explore other options for Indian food.
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