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  • Ok, I first off want to say that I have had MUCH better experiences at Pizza Hut's than this one (for example the one on Turney Road I feel has been much more pleasant, but that is my honest and open opinion) but the food was prepared correctly and on time for my carryout order I had ordered from this Pizza Hut simply because of location to where we were going, a friend's parents house to fix up, clean and work on a few areas of the house. We ordered some of their carryout specials and ended up with a nice deal around $21 for 2 large pizzas one of them being a supreme and the other a two-topping stuffed crust. I first off have to say that I HATE Pizza Hut's OVERCHARGING policies! By that, I mean they will charge $2 for Extra Cheese and if you want stuffed crust that's another $2 for a RIDICULOUS charge of $4 total! So, if you are an avid cheese lover like myself that only wants to eat one or two pieces of pizza with extra cheese and stuffed crust then do NOT expect any discounts or deals because Pizza Huts EVERYWHERE in Ohio that I have visited charge the same amount for 'extras' involving cheese and you will pay for it. This 'overcharging' as I call it is one of the SOLE reasons why I do not like buying from Pizza Hut and make it a rare occasion but they do make a decent Pizza and they do have nice deals from time to time. As for the service, it could be much better. First off, the small waiting room where I picked up my pizza was LOUD and it felt like people were cramming into the small room with only a few chairs and nothing else. What made this visit a 'near' disaster was the employee who was the cashier came to the front carrying my pizza's in one hand to where they were being held vertically and not flat! To top that off; When did Pizza Hut's stop using plates and handing out napkins?? There was a SMALL stack of napkins just sitting on the counter, exposed, next to the register so I was hesitant but when I asked for plates the same cashier actually laughed and said, "Oh, we don't do that." Okay then. I paid and left. Overall, if this is the closest Pizza Hut to you then I understand if you buy your pizza from this establishment but if you are looking for a better customer experience with your pizza then try the Turney Road Pizza Hut. I'll probably go there instead.
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