Horrible customer service and even worse milk shakes! It took us 15 minutes from the time we ordered to the time we got our order and mind you we ordered 2 chocolate milkshakes. We were annoyed but really in the mood for a milk shake so we figured the wait was OK and headed home. When we got home we tasted the milkshakes they were HORRIBLE it tasted like they used freezer burnt ice cream. Needless to say we will never be going back and cannot wait for cone zone to re-open in the spring!