Came here at 10:30 pm after doing a nighttime half marathon. Exhausted and hungry this was the only place left open. We walked in and were immediately seated by the host. Then 5 minutes went by without a single server greeting us. There were two walking around cleaning but no one even bothered to say hello. In frustration we went to the bar. The bartender seemed mildly busy with a half full bar too. She greeted us much more quickly and I let her know we were ready to order after waiting in the dining room. We then waited twenty five minutes to get our food. When we asked about it they said they were waiting on the fries. When we finally got it, no apology for the long wait. Her service was dry and lacking personality but I think a lot was due to the numerous to go orders we saw that were missing or wrong. The manager seemed more content to walk around talking to off duty staff then help solve the problem. It was a very bad experience and truly the last time we will go to a bww.