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  • Great place to stay. Clean, efficient, and well maintained. Staff was not always very courteous or professional, but the two mornings I requested early access to the fitness center they accommodated my request. A couple of recommendations for the hotel management: 1) Open the fitness center before 6 am. Most people will have meetings or other obligations they need to attend to and if they can't get into the fitness center earlier they will be unable to use it. 2) Some additional training is needed for the staff. Most people who are traveling and away from home appreciate being made to feel welcome and treated with curtesy. I found this to be lacking in every experience with the front desk staff. They were rushed and dismissive each time (all different staff members). 3) Provide at least a couple of bottles of water for guests in the rooms. Madison water tastes horrible. It's an inexpensive thing you can do to ensure guests feel welcome and have water to drink.
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