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  • If it was possible to give them negative stars I would!! Today I had an appointment with a new therapist to start EMDR. I arrived with my service dog in training, in her vest. I filled out my paperwork and sat and waited, and waited and waited. About 35 minutes after my scheduled appointment, the therapist came out and said that we had an issue to deal with and she was unsure if she could see me. She said that I did not let her know that I was bringing my dog. I just looked at her and said what? She said my dog. I said you mean my service dog. She actually said, you mean your Emotional Support Dog. I again said, No, my service dog in training. I am going to classes with her and we are training together as is required by law. I told her that I am not required to tell her that I have a service dog when I make any appointments. She said that since she is a student she needed to discuss this with her supervisor. I said there was nothing to discuss. She went in the back and I sat back down. Ten minutes later she came back out with her supervisor who again called Sydney my emotional support dog. I again corrected them and said she is my service dog in training. He said that she is not a service dog. I said in the state of Nevada by law she is treated the same as service dogs, there is no differentiation. They asked why I needed a dog. I then informed them that they were breaking multiple laws. They can't ask why I need a dog. They can only ask what she is trained to do. They also can't ask if she is a service dog by Nevada law. I told her what she is training to learn. They again called her an emotional support dog. I said no. Emotional support dogs do not require training. I told them where we are enrolled in a service dog training program at and I was now in tears. I told them they violated my rights. They said they were sorry and offered to reschedule once we got this all worked out. I told them how difficult it was for me to come today as I am afraid to leave my home by myself and my husband was out of town today. I am not going back as there was nothing to work out. I got home and called my first therapist and let her know what happened. She gave me a new referral for EMDR and said she will not longer be referring to this office.
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