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| - Do not, I repeat, DO NOT eat the savory foods here.... or better yet don't eat here AT ALL.
I'm not usually a negative reviewer but I've never been so irate at the quality of food in all the years I've been reviewing or eating out. I've held back from using four-letter words all over this review, so you can liberally add them in to get the full effect of my displeasure. They get one star because our server was good through this whole nightmare experience, and because Yelp won't let me give negative numbers.
We wanted something savory before having dessert and tried their very popular (as per our server) waffle burger. I asked our server if they made the waffles in house, and she gave a convoluted answer of how they don't make it fresh but it's done earlier and then frozen. Fine, we give it a try since it was the recommended item on the savory menu. We basically paid $20 for a main course that was a complete disaster.
The menu says "double home-style juicy burger, three toasted waffles" with the associated image. So one would expect two patties and three waffles at the very least. We got ONE Licks burger patty in between TWO Eggos with some pre-cut lettace in between. I confirmed with the waitress that this was what we were suppose to be served, and she LOOKED US IN THE EYE and said yes.
First, you didn't give me what you advertised both in writing or in pictures (see images). Second, I know what it costs to buy those items frozen in the super market, heat and assemble, and it is no where NEAR $20. Third, you didn't even put in the effort to toast the frozen eggos so they were mushy, flaccid, and disintegrated into a paste as we choked down the rubbery burger. Forth, see the pile of potatoes in the picture? That was wrong also because I ordered SWEET POTATO FRIES.
To seal the deal, we also ordered a soft drink and they handed us a room temperature can of pop with a straw stuck under the tab. No glass, no ice.
Needless to say, we didn't order dessert here.
I am still getting angry thinking about the memory of this meal. Gah!!
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