I have already spoke with corporate and manager of this great clips. They both wanted to correct the situation and tried to be very accommodating, which I do appreciate. It still doesn't change the fact that Jordan the "stylist", absolutely ruined my sons hair. Never in my entire life have I seen such a poor job from someone who considers themselves a professional. Bald spots have been created from this haircut along with hairs that stick straight up in weird places and major thinning out in the front. The haircut has no reason to it and is just chopped unevenly everywhere. I would love to see her license, because I can't imagine her having one. To be completely honest all I can say is absolutely awful. I hope she seeks further education and training so she saves people the heartache she has caused us. We had to cancel family pictures and our sons spring pictures are ruined because of great clips. Stay away from Jordan, please!