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  • I decided to give Macaroni Grill another chance, hoping that I would have a better experience than my parents did a couple years back. Well.........I should have conituned with the tradition of leaving this place alone. First, our waitress went missing a few times. We had to ask another waitress, which I hate doing because they have their own tables they are watching, for something different because our food was extremely salty. After sending our food back, you would think that our waitress would come back and ask what happened and apologize.....Nope. The manager brought out our food but never apologized. Her body language basically said, "Don't speak to me and don't complain."...Great leadership. Our waitress never circled back to see if we were doing until about 15-20 minutes later. It's terrible when you try to give a restaurant another chance but fail, yet again. You would think that they would really try a little harder to provide excellent customer service and delicious food, especially when there are only a few Macaroni Grill's left.
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