I had been wanting to try this place for the longest time because of the self-serve beer idea. It sounded like a magical place where people gather, and the beer flows from waterfalls...however that is not the case.
1. The taps are shit and immediately nullified our main reason for coming. You get charged for the amount of time you pull them, no matter how much beer actually comes out, and it's about 90% foam. One of the taps was actually empty and charged us around $15 when all it did was sputter. We notified a server who gave us a new card, but it was for $14 instead of checking how much we were actually charged for the error. They will say people don't know how to pour, but that's not true. Keg parties were my unofficial major in college. Everyone using the self-serve was laughing about how much of a joke it was.
2. The servers were not attentive. When we arrived, it was "Please Seat Yourself" and not busy at all. We went straight to the beer wall and waited several minutes before someone got us set up. Then we walked around to figure out where to sit. First we tried the patio and then moved inside. It was probably 15 or more minutes before a waitress made eye contact with us and came over. Most of the time, they are standing around talking to each other under the giant tree or by the soda machine. Food didn't take very long to arrive. We were waiting forever between times where we'd see our server, so I asked for our bill and some waters. She came back with just the bill.
3. Food was ok but nothing to rave about. I had a sampler, and my wife had the satay chicken skewers. The sampler needs a side of ranch to go with the buffalo wings.
4. We were trying to watch the Rams vs. Falcons game, but 2 douchey millennials came up on stage to sing and play their guitars during the game. It wasn't just during commercials or timeouts...it was during the game. We got the hell out of there.