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  • Will never buy a Infiniti again based on the experience with this dealship. I purchased my truck in April and the finance manager understood that the truck was to be registered in Michigan they gave me 90 day tag. I waited a month and called the dealership to find out what happened, come to find out that he registered the truck in Arizona, So I called the main Infiniti financial corporate offices and they said that they will fix the mistake and send the stuff over to Michigan. Again I called the state of Michigan and they said they never received anything. So once again I had to call the corporate office, they said they sent the original title and they would have to order a new one for AZ DMV. Well my tag expired so I went to the Dealership on camelback and after waiting 2 hours after they told me to be there for there finance manager to get there. He was able to print me out a 30 day tag. At that time I was parked in the service entrance and asked about the weather stripping on the roof racks, the guy that came out from service said he has seen this happen before and he needed to order new roof racks and when they came in they would need to be painted to match the truck. He took all my information and said he would call me when they came in. Its now 2 months since then, I have called service 4 times to get an update each time they could not find the order nor could they even find the VIN and asked me if I was calling the correct place and there's no way that I purchased the truck there. I have left messages with the sales manager RICK, the service manager BILL and talked with the salesman Brent who said he would look into it. ALSO with not having the weather stripping the inside of the truck has water spots form the rain and car washes.
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