We love Mellow Mushroom and were excited to find one here in Phoenix after moving from Raleigh, Nc. MM was a favorite and has not disappointed in the past, with great pizza. We love the red skin potato pie since discovering it at our last visit.
What made this visit 5 star was the customer service we received. Having been seated next to a long (and loud) table nearby ( which I would like to point out is never a good idea) our pizza took a very long time to get to our table, and when I start to get upset then watch out. The manager delivered our long awaited pizza himself at a discount and that made all the difference. Not only did the quality continue for a great experience but we left impressed and satisfied and I get to enjoy leftovers tomorrow- and I never had to say a word!
It's just as important to have great food as it is to keep customers happy and for the reasons mentioned above we will continue to frequent MM.