Iesha isn't good at taking care of natural hair whatsoever. Unfortunately, she burned 18 inches of my hair. I wasn't aware of this until my hair startef falling out horribly. I wondered why she became distant towards the end of her finishing my hair. I texted her that same evening to remind her of an event we planned...no response. Welp, I know why...she burned my hair so much that the right and left upper side of my scalp is completely gone..except 1 inch of it. She burned a width of five to six inches on each side. I thought about suing her and the company on various charges. I can no longer wear my hair straight without adding clip ins...i just doesn't look right. Please be aware if you have natural hair don't have her do your hair. She'll tell you that she's experienced with natural thick hair but she isn't. What a nightmare!!! Although, I CAN Grow MY HAIR back...It Took Me 3 Year's to Grow IT TO THE Length THAT SHE burned. I will never let her touch my hair again.