This was our second visit to Segar and were very disappointed. The service was abysmal. We arrived for our 8 pm reservation and were promptly seated. . Our companions had starters and that arrived in a timely fashion. Our meal did not arrive for an hour and a half. During that time no wait staff approached our table or provided an explanation as to why the service was so slow. We had to call over people at 3 different times after about an hour and 15 minutes and were told that our meal was being plated and still it did not arrive. When our meal arrived, there was no apology nor was there any when they brought our bill.
This restaurant should learn the importance of good customer service. Any restaurant can have a bad night but it is important to acknowledge it and deal with it. This is unfortunate because the food is actually quite good and we live in the area and could have been regular clients. We will be very hesitant to go back because of this unpleasant experience.