Who likes scar tissue?!
Without going into too much detail, I can honestly say they ruined my and a friend's special place with terrible wax jobs. I lost a healthy amount of skin, and have had problems there ever since (over a year later). My friend has scars.
Previously, I'd had good experiences, and had been going for a year. They are very professional, but I can't overlook the fact that because of them, I'll never feel good in a bathing suit ever again.