My father died of cancer in 2002 after a 7 year struggle... when he could still get around (and even when he couldn't), we would regularly go to Pho Bang to eat together. The owners were sweet and would always ask how he was doing when I would go in by myself. I've been eating here for over a decade and the place hasn't changed one bit... they haven't replaced one thing. It's old and as the other review said - shabby. The owners are very sweet, but most of the customers they get are local and speak Vietnamese.
I have to say - this place has the best spring rolls of any vietnamese place I've ever eaten at. This is the main reason I still eat here... the food is still very delicious. It's really rough finding decent asian cuisine in the Phoenix area. Specifically Korean and Vietnamese.
If you can overlook the unwelcoming ugly old appearance and you aren't intimidated by the scary neighborhood and locals-only attitude - the food is delicious. I'd give the food 4 stars and the family that owns it have always been so sweet to me and my dad. I just wish they would relocate or fix the place up a little bit. It once won the Best of Phoenix - but that was a long time ago... at least the food is still the same as it was back then. Give it a try if you're brave enough.