Waiting for my appointment.... 33 minutes now. Guess I should have read the reviews prior to making an appointment... Surely they would charge me the cancel fee i read about here if I walked out...since I have the time to opine - I agree with others on the dated decor and there is a musty smell. Lots of employees walk by but not a word. Oh the receptionist just noticed I am still waiting - maybe but I won't hold my breath - I Am at 44 minutes now, seen at 47. I have to say some customers did seem happy but I will not be back.