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  • WORST movie experience ever. Yes the seats were nice but it is not worth going to. SEATS: yes they are plush power recliner love seat style, however my dads seat was broken and did not recline (theatre 2 seat F5). MOVIE: Went to see a 7pm showing of Star Wars. This is a movie theatre which has in theatre dining which means you arrive early to sit in your reserved seats and order food and drinks. This movie theatre was still being cleaned until 7:05p so so by the time someone was taking my dinner order (and my 6 other movie goers) it was 7:18 and the star wars movie had begun. The wait staff was then still taking orders for 10-15 more minutes. This was very disturbing. FOOD: I ordered a burger and pub fries (that come with chipotle ranch), and my son ordered "loaded fries" with regular ranch. He got regular fries with no ranch, and I got a burger and fries with no ranch. My other attendees were missing similar items like utensils for food, or red pepper flakes for a pizza. At 8:05 the server came back and told me they were out of the fries topping because my son ordered loaded fries. I walked out of the movie and found a manager who I explained the situation to and she said she would take some $$ off our bill. When our check came, no discount was given. We did find the manager who just said she was again sorry, she took 30% off our bill and we left swearing to never go back again. I have been to MANY dine in luxury theaters and this has to have been the WORST movie experience.
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