So this was my very first Brazilian and you can imagine the nerves of having it done. Kristy was completely amazing! She was so funny and calm. I laughed more there than I even dreamed I would which really helped with getting through it. She would tell me the certain areas that would have discomfort and others would be nothing at all. SHE WAS RIGHT! Everything she said was true. I've already recommended her to a few family members. She is a keeper and I will be returning to Kristy for all my waxing needs.