I have been going to Sundrops for 5+ years and have since seen several techs than noted in my last review. The ladies I try to see have been there the whole time I've been a customer, which is a testament to the business. I've brought a number of friends here and everyone has always had a great experience and wished that Sundrops was closer to their homes. I will reiterate that this is a nail salon - not a drop in chop shop. While they take walk ins, you need to schedule an appointment. The fact that they are always booked speaks volumes about the service. Don't leave a poor review because they could not accommodate a walk in - try calling ahead. This place is a gem!