| rev:text
| - We've had take out a number of times from this place, and the food has been generally pretty good and tasty.
We stopped for Sunday Brunch there yesterday.
This is a nice place inside, good ambiance, busy atmosphere, even with all the snow that was out there.
Our service was just not good. Our server had some problems, to say the least. Her short term memory was horrible and her eye contact just non-existent. I'd ask a question, and she'd look at my wife and answer. She was way too pushy on the upsell. We are hungry people --- we order usually some type of appetizer, have a couple drinks, and order dessert when there's something good. But she was too pushy, and I felt like I was in a furniture store or car dealership.
She asked us if we wanted more bread about three times. After two, I'm annoyed.
She didn't ask me how I wanted my steak cooked, and delivered it mostly rare-med rare. I prefer it medium, but of course, she wouldn't know that. She didn't check on us fast enough for me to send it back. So I ate it and was unhappy about it.
I think good service at a restaurant should be almost invisible --- quickly and quietly elicit the information you need to give me what I want, and then disappear.
She repeated the order back multiple times as if it was a second grader trying to remember where the bathroom is at the grade school. "turn right at the water fountain, straight, and then it's on the left." "turn right at the water fountain, straight, and then it's on the left."
The food was fine but the service was so irritating, that there's not much point in going there.
Take-out has been reliable.
|