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  • Cleaner was just ok - wasn't a "deep" cleaning. It may have been different if I stayed on the property while she cleaned, but I couldn't. Also, she was scheduled to go to another job during my 4-hour cleaning timeframe, and tried to leave after only 2.5 hours. I was still charged for 4 hours. I had to bring it to the company's attention before I could get a prorated refund. Also, BEWARE that they charge sales tax, which is not right as Nevada DOES NOT charge sales tax on SERVICE (unless it results in you purchasing a tangible item). I had to verify it twice with Nevada Department of Taxation because the owner was adamant that he is required to do so. He did end up refunding the sales tax. The special I received was not a bad deal, but I guess I got what I paid for. In the end, I wasted a whole lot of time and gained a few more gray hair.
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