I tried this place out for the first time today. I placed my to go order in person(lettuce wraps & a bowl) at 11:30 it took them 30mins to make my order, I am not exaggerating, I walked out of the place at 12. Sit down restaurants can get food out faster than that. As I'm sitting here finishing my first lettuce wrap I look over to find all the other pieces of lettuce are filthy with clumps of dirt(see pics), not even remotely washed. Needless to say I'm not going to finish this below average tasting dirty food. I observed while waiting 30 mins for my food that the line cooks had approximately 10-15 orders backed up on the printer (see pics), and the cooks let them sit there for at least ten minutes. Sometimes waiting is understandable when a place is just having a bad moment. They were not any busier than any other comparable restaurant type for lunch hours. Waiting 30 mins for dirty lettuce and my friend's over cooked steak bowl not worth it!