I love to go to this theater because parking is never a problem, lines aren't bad and the theater is usually quiet. I went to see Malificant a few weeks ago after a really rough day at work. I just wanted to relax and zone out to a good movie. I sat close to the back row and the theater was practically empty until 10-15 teens came and took up the entire back row....they were so loud and abnoxious that I had to get up and leave. I went to customer service and explained my situation. They refunded my money no questions asked and apologized.