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  • I recently had my oil changed at Auto Tech. I was hopeful with all the great reviews on here, but my experience was very disappointing. Here's my top 3 reasons why I don't like this auto shop: 1. NOT Honest 2. NOT Accurate 3. NOT Professional They weren't honest with me, because after my oil change they said I needed a new air filter & all my fluids "washed out" (fluid for transmission, power steering, brakes, etc).... and they estimated the cost of that would be $300+ As a young woman, I know that some repair shops take advantage of people... so I told Auto Tech that I would consider the repairs, but won't do it today. So I went to Auto Zone to buy a new air filter (they'll install it for free), and when the Auto Zone employee removed my old air filter he said it looked BRAND NEW! He showed it to me, and the only dirt on it was from the filthy finger prints that the Auto Tech mechanic put on my air filter!!! Then he checked all my fluids and said they look perfectly fine, so the $300+ fluid wash out that Auto Tech recommended was COMPLETELY UNNECESSARY!! I'm so glad that I got a second opinion! With accuracy.... Auto Tech wasn't accurate in something as simple as their bookkeeping. They record your car's mileage, and they wrote down 4,000 miles MORE than what I actually have! It's a simple error, but it just shows how this auto shop doesn't pay attention to details. I don't think Auto Tech is very professional either, because as I was waiting in the lobby for my car's oil change, I could hear the mechanics talking very loudly about offensive crude topics. I don't care what mechanics or anyone else wants to talk about on their own time, but they should be aware of this when it's within earshot of customers. Also, I know that some women may be offended by the way the manager calls customers "sweetie". Personally, I'm neutral about it, but I know some women see it as disrespectful when they should be saying "ma'am" instead. Overall, Auto Tech is encouraging customers to have unnecessary repairs done, and their mechanics are filthy with how they handle your car's parts. My air filter not only had dirty finger prints from their mechanic... also, Auto Tech didn't put the air filter back into my car correctly! There's a clip that holds it in, and they didn't secure it. That's careless work - unacceptable.
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