I have tried to give this place a number of chances after consistently waiting an inordinate amount of time each time I go. Just went again two days ago and waited at least 10 minutes, after finally getting to the window, and after all of that, they forgot my drinks. Had to wait another five minutes until they took two more orders from other drive-thru customers to finally get my drinks. It's a shame because the location is very convenient, but their service is extraordinarily slow for "fast food". The only reason I didn't give it one star is because the food is good.