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  • Hotel seems to be brand new and visually clean. Staff was very pleasant. In addition it's situated in Downtown Montreal. I drove from Brooklyn and didn't need my car at all once in Montreal. We walked everywhere. I needed a break from driving. The Metro and bus are within a short walking distance and easy to navigate. I used it to get to the Biodôme and a Food & Beer Tour. The metro ticket machine is NOT user friendly - EVEN in English and people behind ticket booth are just as useless as MTA employees. The hotel parking is $22 a day, which we thought we paid for as an add-on with our Travelocity package. Turns out, you can only pay the fee up front when you arrive at the hotel. Parking lot has limited signs of how to navigate when you want to exit. Dangerous if you have an emergency. (SAFETY TIP: Women traveling alone, park as close to hotel entry as possible within parking lot and always have car keys in your hand when retrieving your vehicle.) Hotel has a Starbucks bar, but staff is barely stationed there. You have to wait just about 10 minutes to be noticed. There's a school bell to ring to notify someone you're there but culturally as a black American I'm not ringing a bell to summon anyone. I just couldn't do it, so I waited and then left when a waiter passed me 4 times and then acknowledged me on his fifth pass. That was insulting. Back to visually clean. I say "visually" because the bathroom floor looked clean, but staff need to really bleach floors and scrub. Stop using same dirty mop water. I had to wipe up a water spill from the bathroom floor and the amount of dirt that came off the floor was scary. It looked like soot, so I wasn't walking barefoot after that incident! A great plus is that's in walking distance of shops and eateries and their beds are comfy. I was comatose as I slept.
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