I tried getting in for an appointment a few times. I could not get a response. After 3 and half weeks went by and many failed attempts I got a response from Facebook of all places. I was really excited about getting a tattoo and after a lot of research I had found the artist that I wanted to use at golden rule. Only problem was no one ever called, text, emailed me back about making an appointment except for weeks later on Facebook. This was very disappointing. I don't live in the Phoenix area so I have to travel a little bit to get there. That was the main reason I wanted to make an appointment. I wish I could have put a nicer review on here.