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  • The family and I along with a couple friends decided to try this place for a little variety. The experience was less than stellar. If I could give no stars I would. The Bad: Kids both wanted a cream soda (bottled) and when the waitress came back she informed us there was only one bottle left...really? It's soda for crying out loud. I decided to order a Kiltlifter (some special edition) and again....OUT! Now I'm slightly annoyed...Friday night, full house and by the way...also informed the kitchen is about 25 minutes "behind" so if we wanted to order an appetizer it would be best to put it in with our dinner order. Ok, whatever...we decided to order nachos. Nacho's came out STONE COLD, sent them back as they were inedible. The manager then came over (he was very nice, apologetic and again telling us the kitchen was "behind") apologized, offered to "buy us a round" (that didn't happen by the way even though we ordered a couple more rounds in the 2.5 hours we were there) and wanted to make sure we were "happy". Out comes nacho plate number 2, by the manager stating they were "fresh out of the oven". Not so much, again...STONE COLD ON cold plate. Ugh...didn't bother sending them back as it clearly was not going to do any good. So finally out comes dinner...everyone had yes you guessed it...cold food. By this time we just wanted to leave. So along comes the waitress, who is clearly annoyed and drops off the check....nachos included. Now one would think that if the manager came over, offered a round of drinks and apologized profusely about cold food and slow kitchen service that the nachos would have never made it to the bill. Needless to say we just paid and left...and will never return. Robert Irvine would be having a field day in this place! Total bill for a family of 4 for cold food and a couple beers: $78 (that included my barely deserved 15% tip (normally I go 20% all the way...not this time) The Good: 1. Apologetic manager that seemed sincere, but clearly didn't follow through with any amount of customer service. 2. At least the beer was cold. Save your money as there are plenty of other beer/sports bars with much better service and hot food. Can't believe this place had a full house!
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