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  • I don't usually write these but I felt I must after the rude person I spoke with by phone. I have been attempting to get someone on the phone for the last few days and have gotten voicemail every time. It doesn't help their hours are so short and lunch is from 12-1. I called at 3:50 after finally getting a break in my work day and the woman answered the phone stating it was the answering service and couldn't schedule me an app. I asked so even though the hours are until 4:30 they don't take calls past a certain time? She then had the rudest attitude and stated nooooo the office only takes calls from 1:30-4 (which it was still not 4 technically). She didn't offer to take a message and she was beyond nasty as if I was stupid for asking such a simple question. I hung up and will not be going there. If they allow someone to take calls in such a manner I could only imagine how the rest of the staff is. And she was only starting her shift I'm sure. I'd hate to be the next person to call.
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