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  • I will say that this review is subject to change to start off with. Please read throughout as I will log my entire experience/moms experience. I also should note any cons likely will be more descriptive just because I want to notate the specifics of these. Pros: Just about every nurse has come in with genuine care for my mom. I feel like they have tried to develop a rapport. My mom enjoys the food, which cannot be discounted when in pain. The hospital itself I actually feel is quite nice. They have hyperbarics to aid with wounds. Cons: The utmost con was a male nurse who showed a complete lack of compassion for my mother. What I will be describing will tie in to other cons. My mom is experiencing the worse pain of her entire life and a sweet older female nurse is apologizing for being an hour late on the meds ( to happen every 3 hours bp permitting). This disgusting individual (a male nurse I will withhold name due to fear of retaliation on my mom) says to the female don't apologize you're not that late. My mom is in tears and convulsing and you throw away her pain. I confronted him and was told he was doing his job and they have never been late. Got a printout of meds and there were some severe inconsistencies. So first deplorable bedside manner then being called a liar is stomach turning. I have not seen him back and better not. Secondly there is a lot of confusion. The nurses and doctors do not seem to communicate. Talk of her going home although she need weeks of hyperbaric and likely more surgery. People uncertain about meds and treatments. 10/5 update: Head of nursing met with my dad and reviewed in details my moms case. Looks like we are known in the hospital. Not sure if that is a good thing but everyone is being quite attentive and explaining what's going on. Just looking out for my mom. Second review today. I met with the Chief Clinical Officer of the hospital who explained the wound my mom has is more severe than perhaps had been realized so time had been spent talking to the staff on all ends detailing this. The willingness and desire to meet with us was a sign that the goal is for the care to be the best possible, and I feel much better about her time here. It was a display of the utmost of professionalism and caring. Well just as we thought things were better here is update three. My mom went near 4.5 hours without any pain aid after being assured this would not happen. She did get a shot of insulin and quite a few checks if she had finished her dinner. When I asked a nurse they said they'd be right back. I have been told her wound is severe and infected. I have taken off a couple weeks from work to be here and need to head back Sunday. After I felt this level of reassurance from the Chief office I'm back to where I was yesterday. My greatest fear is at three in the morning she will be writhing in pain from an above the knee amputation and there will be excuses as to why she just had to suck it up the pain. I don't like hearing that so and so did not know about her wound or pain med schedule.
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