The customer service at this place is horrible. My wife and I just moved to Phoenix and we are huge fans of Texas Roadhouse, the moment we walked in one of the servers refused to serve us due to it being the end of her shift. That is very unprofessional, most of these people get paid by the hour and you cannot refuse service to someone just because your shift is almost over. I work in fast food and although I am ready to go home an hour before my shift, if a customer walks in a minute before I close the door I have to serve them. If you want control of your own schedule, become your own boss.