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| - I was so excited to try Mr Mamas for a nice diner breakfast. I was totally craving one morning a Jersey-style diner experience. In terms of the food, Mr Mamas fits the bill - no frills, no nonsense, down-to-earth breakfast comfort food. Pancakes were huuuuuuge, fluffy and yummy. Seriously, no complaints about the food here.
I was, however, disappointed with the service, which I expected to be spectacular given all the prior raving reviews. We were seated right away, but then basically ignored for the next 10-16 minutes. Ten minutes passed, and we attempted (and succeeded on our third try) to wave down a waiter. We asked if we could order since no one has come by our table yet. His asked us who our waiter was, which from our perspective was an odd thing to ask because had we known that, we wouldn't have stopped him. We said that we didn't know since literally no one has come by to greet us, or give us water or take a drink order. "Well I don't know who is taking care of your table today, you need to ask the person who is responsible for your table" was his answer before he walked off. I get it, he was a young server and maybe did not know any better, but then we tried waving down someone else and 2-3 times we were either rebuffed or outrightly ignored. My mother commented that she saw someone by the cashier acknowledge her (a manager, perhaps?) by nodding and waving in her direction that he would get to her shortly, but another 10 minutes passed and he never did.
Our waitress finally came around the 20-minute mark, but the damage was done. My parents, who rarely dined out, felt ignored and unhappy with the experience. My hubby, who needed to be back on the Strip within a certain time for business, asked the waitress typically how long it takes for food to get out. Her answer was that she "didn't know" - apparently a popular refrain. Just because a place in Vegas serves and looks like a Jersey diner, doesn't mean it operates with the efficiency of a Jersey diner - lesson learned for this naive tourist.
I wouldn't mind coming back here again and giving it another shot, but doubt i will return since my family was unhappy with the treatment. Unfortunate, because the food was very decent and prices fair.
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