The customer service is SERIOUSLY lacking in the parts dept at CB Toyota! Every time I call, I'm immediately put on hold, and usually left there for a REALLY LONG time!! Then, this last time, they messed up my will call pick up, and when I had a friend pick up my order for me since I live far away, they left out a part, and now I have to go all the way back! One hand couldn't figure out the other when I called to see what was going on. I was put on hold and transferred 3 different times, only to get someone's voicemail, from whom I never received a call back from! I had to call and go through the whole process again calling back to get an answer! How frustrating!