| rev:text
| - They do not have wheelchair accessible rooms with two queen beds. They will offer you a roll-away bed, but that doesn't sound too great for a vacation, to me. They also don't tell you this when making reservations online, so luckily I called to double-check the reservations. I made online reservations for 2 beds in a wheelchair accessible room, but those rooms don't even exist at this hotel.
I enjoyed my stay here a few years back-the pool was nice, the food was good, and it is in a good location, so I was going to return. However, I refuse to stay here, after this fiasco.
I called a few times to double check this, but the people I talked to didn't really care. I talked to a few people and they all had the same attitude towards the situation. They just kept telling me I could have a roll away bed put in my room, but why would I do that when I could go somewhere else for the same price or cheaper and get two beds?
Not offering this is not okay, but I would have tried it again in the future if they would have told us this from the beginning. Instead, they let us reserve a non-existant room. They also charged the card for a deposit fee after the website said no deposit needed.
I am taking my business somewhere else and will not come here to stay or eat.
|