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| - Service was good. Atmosphere nice and relaxing (and no kids~this is for the adult appetite.) Coconut shrimp was a good start with warm bread. Waiter and restaurant manager were attentive. All that being said, my entree of sea bass w/ asian sauce, "whipped" garlic potatoes and garbanzo beans/spinach salad side was very disappointing!! Let me express strongly VERY!!
Sea bass: Not sure what the issue was in the kitchen, but the first dish they brought out was the small portion. I had ordered the large. Round one back to the kitchen. Next, my waiter came back with the same plate and said they cooked the wrong portion and that if I accepted this plate they would bring me out a side plate with another small portion on it. What?? I just want what I ordered. Besides, the one they kept trying to give me looked overcooked and had now been transported back and forth to the kitchen twice. No thanks. I'll wait for my correct order and told my partner to enjoy her meal and go ahead and eat without me (which she did enjoy..salmon.) Round three, the manager now comes to the table, apologizes but still wants to bring me back the same plate with another small plate with additional fish on it, as the kitchen cooked the wrong thing. I stated "I don't want two plates of food. I just want what I ordered and am not sure what the issue is. By this time I would have thought they could have cooked the correct food! (10 minutes had passed) I'll wait for my correct order, thanks." My final plate finally arrives and it looks like the same overcooked piece of fish on my plate, along with another equally sized piece of fish next to it, all smothered in asian sauce. I said nothing and began to eat. As I suspected, the fish was overcooked and dry and tasted nothing like sea bass. And the sauce...so incredibly salty. I think they were trying to cover up the improperly cooked fish by burying it in sauce. Overall, it tasted like a piece of overcooked cod with a bottle off asian sauce poured on it. ZERO STARS.
Garlic "Whipped" Potatoes: Should be called Garlic potato puree'. The texture and look was runny, nothing whipped about it. Taste...like I stuck a whole garlic clove in my mouth. ZERO STARS
Garbanzo bean/spinach side: Garbanzo beans mushy and spinach drenched in oil. ZERO STARS
The manager stopped by to check in and I expressed to her my disappointment. This was my first trip to Bonefish and haven't had sea bass in a very long time. I was really looking forward to this restaurant and meal. I described to her each item on the plate and how I felt it was improperly cooked/presented, etc. She offered to take the meal off of my bill. I suppose I should have let her, but that's not in my character...and I did eat 1/4-1/2 of it. A compromise...take off the glass of wine I had while waiting on any plate of food to show up. She kindly did so and apologized again.
My final ask! Waiter, please bring me a piece of bread. I have got to get this fish and garlic taste out of my mouth.
Cleveland and vicinity has all of these restaurants that should be great by nature. Celebrity Chef owners, acclaimed brand name restaurants and a diverse community. I am coming to realize that perhaps the issue isn't with the restaurants, but rather who's cooking in the kitchen. I can tell you Michael Symon isn't cooking my trout at Lola's, nor is Aaron Sanchez preparing my taco's at Zocalo. Had they been I would have enjoyed those meals, I'm sure. I recently moved to Cleveland from Chicago and perhaps there's a reason behind that that I just can't seem to satisfy my palate in Cleveland. Chicago for sure has AMAZING FOOD on every corner. I will, however, thank Hyde Park in Cleveland. You've given me the one meal I'm still thinking about and can't wait to go back for. Thank you!
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