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  • I agree with the other review. Once they have your order and money, they will not reply/call. I placed an order and was told the product would be in in 3 weeks. I waited 3.5 weeks and called to check on the status. Was told it would be 5 or 6 weeks. But might be in next week. So asked if they could track it and see if it is in transit and give me an e t a. Asked them to call me and let me know. Never heard from them. Waited one week and called again. Was told not in, no way to track my order. We will call you when it comes in. But was told other items from the company have come in on the trucks ! So...why wouldn't my product be on the truck???? So, I called the maker of my product. Was told Columbus Bros can track it, please have them call us and we will track it. Was told by maker that Columbus Bros is their customer so they have to call to track. Called Columbus Bros back and requested my salesperson. Was told he is out to lunch. I asked for him to return my call. And needless to say got no call. All I want to do is locate where my product is...has it shipped? Is it in transit? Is it lost? Misplaced? Not ordered? Not shipped? ???? Columbus Brothers will not even try to be helpful. I will not do business with a company that has terrible cust svc skills. How hard is it to call and find my order? Or did they sell it to someone else??? Again--0 stars is more like it. But the least you can give is one.
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