We brought our car in for an unexpected problem which is always the worst way to try out a new auto repair place. They are in the neighborhood and we had been talking about trying them out for an oil change on one of the cars and that of course meant one of the cars broke down.
Brought it in without an appointment and Glenn worked with us to get the diagnostic report done and repairs done. The car is older and we are not sure if we are keeping it much longer so it is helpful to know some other things we might want to get done if we decide to keep it long term. There was not a high pressure sales pitch to get things done like other places. Communication with report and specifics by email was great. No surprises.
Will be bringing the other car there for sure and recommending to friends!