I've gone in this Kendra Scott a few times, and have lucked out with working with Tess every time. I purchased a necklace possibly for my wedding during the birthday month sale, and she's been extremely helpful! My gift for the bridesmaids is the Elisa necklace from the Color Bar, where they each get to completely customize the necklace, and Tess has worked with us everytime! She's welcoming and super sweet, and a huge help when it comes to narrowing down design ideas. I would highly recommend shopping here. :)